Operations Co-ordinator

Job Category: Administration Customer Service
Job Type: Full Time
Job Location: Derbyshire Ilkeston

We are now recruiting on behalf of our client, who is based in the Ilkeston area

Due to continued growth our client is expanding their operation and they have a vacancy for an Operations Co-ordinator in their new packing facility.

What we are looking for –

  • Must have proven experience within a customer services environment preferably with a feel for day to day operational issues and constraints
  • Have an excellent telephone manner and customer service etiquette
  • Highly adaptable & able to work under pressure, with the ability to continue to perform effectively in an environment where delivery volumes can increase considerably overnight.
  • Excellent communication skills and  able to deal with difficult situations
  • To be able to understand processes and use good judgement when deciding whether an order should be escalated for priority delivery
  • Strong IT skills, with a good working knowledge of MS Office & Outlook e-mail packages
  • Have an extremely well organised and structured approach to a busy workload and be administratively sound
  • Willing to work flexible hours when required, particularly through the winter months
  • Reliable, punctual and a team player, willing to learn new skills and develop as part of a new business function
  • Must have a “can-do” attitude, be helpful and positive in all aspects of the role

What’s in it for you –

  •  Salary £21,000 per annum
  •  Permanent role
  • Working 9am – 5pm but must have flexibility to work other hours when required

Apply for this position

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